Responsible Gambling at True Fortune

Responsible Gambling at True Fortune

At True Fortune, we are committed to providing a safe and enjoyable gaming environment. We understand that gambling can be fun and entertaining, but it's essential to engage responsibly. Gambling should never be seen as a way to make money, and we encourage our players to enjoy gaming only within their means. To support responsible gambling, we offer several tools and services to help manage your play. If you're ever in need of assistance, there are resources available to provide help and support.

The Importance of Gambling Responsibly

Gambling responsibly means maintaining control over your gambling habits and ensuring that it remains an enjoyable activity rather than a harmful one. By setting boundaries and recognising when you need to take a step back, you can safeguard yourself from potential harm. Remember, your well-being is the most critical aspect, and True Fortune is here to support you in this journey.

Safer-Gambling Tools

True Fortune provides a variety of tools to help you manage your gambling activities responsibly. These tools are designed to give you control over how much time and money you spend on our site.

Deposit Limits

To help you stay within your budget, we offer a feature that allows you to set deposit limits. This tool enables you to control the maximum amount of money you can deposit into your account over a specific period (daily, weekly, or monthly). By establishing these limits, you can better manage your spending and prevent overspending.

Loss Limits

Similar to deposit limits, loss limits allow you to control the maximum amount you are willing to lose over a set period. Once your losses reach this limit, you won't be able to place any additional bets until the limit resets. This tool aids in mitigating potential financial strain and helps ensure gambling remains an enjoyable activity.

Time Limits

Managing your time efficiently is crucial in maintaining a healthy relationship with gambling. We offer time limit tools that allow you to set the maximum duration you wish to spend on the site in a single session. Once you hit your time limit, you'll be automatically logged out. This tool encourages taking breaks and keeps your gaming time balanced with other important activities in your life.

Reality Checks

Reality checks are reminders that keep you aware of the time you've spent gambling. By setting up regular reminders, you will receive notifications during your gaming sessions. These prompts ensure that you remain aware of the duration of your play and allow you to reassess whether you wish to continue or take a break.

Self-Exclusion

If you feel that you need a break from gambling, our self-exclusion option allows you to prevent access to your True Fortune account for a pre-defined period. This tool is an excellent resource if you need to take time off to reassess your gambling habits. During the self-exclusion phase, you won’t receive any marketing materials from us, ensuring you have the space needed to focus on other priorities.

Recognising Problem-Gambling Signs

Being aware of the signs of problem gambling is crucial for recognising the need for help, whether for yourself or a loved one. Some signs to watch for include:

• Gambling more money than you can afford to lose.
• Chasing losses in the hopes of winning back money.
• Experiencing stress or anxiety as a result of gambling activities.
• Having difficulty controlling or reducing your gambling.
• Lying to friends or family about your gambling habits.
• Borrowing or stealing money to fund gambling.

It's important to remember that these signs can vary in severity. Some individuals may notice subtle changes in their behaviour or feelings toward gambling, while others might experience more pronounced effects. Recognising these signs in oneself can be challenging due to denial or embarrassment. Still, taking that initial step to identify them is crucial for seeking help and making positive changes.

If you recognise these signs in yourself or others, consider reaching out for assistance. Early intervention can prevent gambling from becoming a more significant problem.

Getting Help Locally

If you or someone you know is experiencing difficulties related to gambling, there are local support services available to help. True Fortune encourages players to seek assistance through the following resources:

Gambling Help Online: This national service offers free, confidential support available 24/7. You can contact them at 1800 858 858 or visit their website at gamblinghelponline.org.au.

Counselling Services: Local counsellors specialising in gambling-related issues can provide tailored advice and strategies to help individuals regain control. These services are often offered in a private setting, ensuring confidentiality.

It’s important to remember that seeking help is a positive step toward regaining control. There is no shame in reaching out, and support is available to guide you back to safer gambling practices. Often, these resources can also provide assistance to family members affected by a loved one's gambling habits, offering a comprehensive support network.

Strictly 18+ Policy

True Fortune adheres to a strict 18+ policy for all our services. It's illegal for anyone under the age of 18 to open an account or gamble with us. We take this matter very seriously and utilise advanced age verification systems to ensure compliance. If you have concerns about underage gambling, please contact us so that we can take appropriate action.

This policy is not just about adhering to legal standards; it's also a part of our commitment to responsible gambling. Young individuals are particularly vulnerable to the influences and risks associated with gambling, and our policies aim to protect them from potential harm.

Our Commitment

True Fortune remains dedicated to promoting responsible gambling and providing a safe environment for all our players. We strive to support responsible gaming by offering tools to manage gambling activities and encouraging players to seek help if needed. We consistently review and update our responsible gambling practices, ensuring they align with the highest standards of player protection.

By staying informed and using the available resources, you can maintain a healthy balance with your gambling activities. Remember, gambling is a form of entertainment and should always remain a fun and safe experience.

If at any time you have questions or need support, our customer service team is available to assist you. This dedicated team is trained to handle responsible gambling queries effectively and sympathetically, offering advice and direction if you need further assistance.

Overall, it's essential to remember that responsible gambling is a shared commitment between True Fortune and our players. Let's work together to ensure that your experience at True Fortune remains positive and enjoyable.